As an entrepreneur of a small business, you know that marketing can make or break your success. To make the most of your marketing efforts, it’s important to use data to inform your decisions. In this article, we’ll discuss what data you should track, what tools you should use, and how you can use that data to improve your marketing.
The great news is that tracking data is probably easier than you may think. It helps when you only track the right data that has a pretty direct impact on your bottom line.
What data should you track?
The first step in using data for marketing is to determine what data you should be tracking. Some key metrics to track include:
Website traffic
You should track the number of visitors to your website, how long they spend on your site, and what pages they visit. This can help you determine which pages are most popular and where you may need to make improvements.

Conversion rate
The most important conversion metric is of course how many visitors turn into sales. But we also discuss the micro-conversions that can help get them to that point, so each campaign (such as a campaign for email signups) should track this micro-conversion data.

Customer demographics
Social media engagement
Email open and click-through rates
If you use email marketing (and I always recommend that businesses have their own email list), you should track the open and click-through rates of your emails. This can help you determine which subject lines and content are most effective at getting people to open and engage with your emails.

What data tools should you use?
The easiest and quickest answer is the ones you already have.
There are many tools available to help you track and analyze your marketing data. Some tools are built into the platforms you use, while others are external tools that integrate with your marketing platforms.
Here are some tools to consider:
Google Analytics
This is a free tool that allows you to track website traffic and visitor behavior, as well as set up conversion tracking.
You should always have Google Analytics added to your website, and best practice is to always keep the same GA account – even if you change website hosts, hire a new designer, completely move your website, or anything else. One account that follows your website through changes, so that you keep and can easily compare all of the historical data.
For even better results, you should use UTM links when sharing anything from your website anywhere else online.
Facebook Insights
If you use Facebook to market your business, you can use the built-in Insights tool to track engagement metrics and audience demographics. Most social media platforms have their own analytics or insights that you can access. Some only have those available for paid ad campaigns.
Facebook Insights aren’t quite as robust as they used to be unfortunately, and I can no longer access the same type of data that I found most beneficial. I actually pull all of this into a report in Google Data Studio (now called Looker Studio), so that I can more easily track the historical data.
Email marketing platform
If you use an email marketing platform such as Mailchimp or Constant Contact, you can use their built-in analytics tools to track email open and click-through rates.
Customer relationship management (CRM) software
A CRM can help you track customer demographics, purchase history, and engagement with your marketing efforts.
A/B testing tools
A/B testing tools, such as Optimizely or Google Optimize, allow you to test different versions of your website or marketing materials – including PPC ads or email campaigns – to determine which performs better.
How can you use this data to improve your results?
Once you have the data you need, it’s time to put it to use. Here are some ways you can use data to improve your marketing:
Leads to better decision-making
By tracking only the right data, you can make more informed decisions based on accurate information. This can lead to more effective marketing strategies and better business outcomes.
Saves time and resources
By focusing on the right data, you can save time and resources that would have been spent on tracking irrelevant data.
Provides clarity
By tracking only the most important data, you can gain a clearer understanding of your business and what areas you need to improve.
Drives success
By focusing on the data that actually impacts your business, you can drive success and achieve your marketing goals.
Ready to supercharge your marketing data?
Ready to supercharge your marketing efforts with data-driven insights?
Schedule a free consultation with our experts today and discover the metrics that matter most for your small business success. Let us show you how to optimize your marketing strategies and drive growth
As a small business owner, it’s important to ensure that the data you are collecting is accurate and useful for making informed decisions.
The most important metric is sales. Yet a lot of marketing efforts aren’t easily directly attributable to a sales conversion – which is why we recommend focusing on specific data.
Here are some ways to determine if your data is good and growing like it should:
Compare your data over time
One way to determine if your data is growing like it should is to compare it over time.
Are you seeing an increase in website traffic, email subscribers, and social media engagement?
If not, you may need to adjust your marketing strategies to attract more customers.
Check for consistency
It’s important to ensure that your data is consistent over time. If you notice significant fluctuations in your data, such as a sudden increase in website traffic one month and a decrease the next, you may need to investigate the cause and adjust your marketing strategies accordingly.
Validate your data
To ensure that your data is accurate, it’s important to validate it using multiple sources.
For example, if you’re tracking website traffic using Google Analytics, you may also want to cross-reference your data with your web host’s traffic logs.
Use benchmarking
Benchmarking allows you to compare your data against industry standards and competitors. This can help you determine if your data is good and growing like it should.
Use data visualization tools
Data visualization tools, such as charts and graphs, can help you better understand your data and identify patterns or trends. This can help you make more informed decisions based on your data.
Like I mentioned, I pull a LOT of my online data into Looker Studio (and I’m sorry but I hate that new name … lol…). I do this for my own business and for many of my clients.
This allows us to create a quick overview dashboard to see and compare some of the most important metrics, plus separate pages for more in-depth analysis of each platform.